Mountfield Surgery

020 8346 4271

Patient Information

Here you can find out how to register at our practice and read other important information for patients.

You can find out more by clicking on the links.

Access to medical records

The practice is registered and complies with the Data Protection Act 1998. Any request for access to notes by a patient, patient’s representative or outside body will be dealt with ... [continue] Access to medical records

Complaints policy

We take complaints very seriously. If you would like to make a complaint regarding the surgery or the services we offer, please contact Dr Robinson by telephone or, if you ... [continue] Complaints policy

Helpful links

List of local chemists Aucklands 020 8346 9764 Boots – Finchley N12 020 8445 2087 Boots – Harrow 020 8861 4974 Boots – Whetstone 020 8343 8596 Carters 020 8445 ... [continue] Helpful links

How to register

We have an open list and welcome requests for registration from patients living in or moving to the practice area. The N3 geographical areas covered are: Church End, Finchley Central, ... [continue] How to register

Patient confidentiality

We respect your right to privacy and keep all your health information confidential and secure. It is important that the NHS keeps accurate and up-to-date records about your health and ... [continue] Patient confidentiality

Patient rights and responsibilities

If you cannot attend an appointment – for whatever reason – please let us know, this will help us to provide a better service, and may prevent other people from ... [continue] Patient rights and responsibilities

Practice boundary

The geographical areas covered are: Church End, Finchley Central, West Finchley and Woodside Park.   

Rudeness

The Doctors and staff of Mountfield Surgery are not prepared to tolerate rude or abusive behaviour. Any such behaviour may lead to removal from our list and reported to NHS ... [continue] Rudeness

Updating your details

If you change name, address, email address or contactable telephone number, please let our receptionists know by calling or writing to us. If you move outside the practice area you may need ... [continue] Updating your details

Using this website

The medical information on this website, and on any sites linked to from this website, gives general advice only and SHOULD NOT be used as a substitute for the personal ... [continue] Using this website